Privacy Policy

1. Personal Information We Collect and How We Collect It

We collect the following personal information to respond to project inquiries and discuss project requirements.

• Required information: Company name, contact name, email address, inquiry type, and project details
• Collection method: Information you enter directly into the inquiry form on our website

2. How We Use Personal Information

• Receiving and reviewing project inquiries
• Responding to inquiries, discussing project requirements, and providing quotes
• Maintaining records of inquiries

3. Retention and Deletion of Personal Information

• We retain and use personal information for 1 year after an inquiry has been resolved, then securely delete or destroy it without undue delay. If applicable law requires us to retain the information, we keep it for the period required by law.
• Electronic records are deleted in a manner that prevents recovery, and printed records are shredded or incinerated.

4. Sharing Personal Information with Third Parties

We generally do not share your personal information with third parties, except with your prior consent or where there is a legal basis under applicable law.

5. Service Providers and International Data Transfers

• We engage the following service provider to store and manage inquiry data. This may involve transferring personal information outside South Korea.
  • Service provider (recipient): Google LLC
  • Services provided: Storage and management of inquiry data (including Google Sheets)
  • Destination country: United States and other countries where Google's data centers are located (may vary depending on Google service settings)
  • Information transferred: Personal information listed in Section 1
  • Purpose of transfer: Storage and management of inquiry data
  • Timing and method: Transmitted electronically when an inquiry is submitted
  • Retention period: Same as Section 3
• We implement safeguards required by applicable law when engaging service providers to process personal information or transferring personal information internationally.

6. Your Privacy Rights and How to Exercise Them

You may request access to, correction of, or deletion of your personal information, ask us to stop processing it, or withdraw your consent to its collection and use. Please contact us using the information below. We will handle your request in accordance with applicable law.

• Email: rion@riontrans.com

7. How We Protect Personal Information

We take the following administrative and technical measures to protect personal information.

• Minimal access: The sheet that stores inquiries is shared only with the staff who need it for their work and with the integration account.
• Protection in transit: Communication between this website and our servers is encrypted (HTTPS).
• Log management: Server logs do not record personal information such as names, email addresses, or inquiry content.
• Prevention of improper submissions: Automated-submission prevention measures are used to block abnormal submissions.

8. Privacy Officer

• Name / Title: Representative (Data Protection Officer)
• Email: rion@riontrans.com
• Phone: +82-10-9925-1351

9. Cookies, Analytics, and Advertising Tools

This website currently does not use analytics or advertising tools to track visitors. If we introduce these tools in the future, we will update this policy to explain their purposes and how users can opt out.

10. Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes in applicable law, company policies, or how we operate our services. We will announce updates on this page.

• Effective Date: November 9, 2026
• Company: RION
• Business Registration No.: 559-33-01514
• Address: 38 Deungyong-ro, Dongjak-gu, Seoul, Republic of Korea